Fujitsu Support Pack Collect & Return Service - extended service agreement - 5 years - pick-up and return

Article-No.:
157596
Manufacturer-No.:
FSP:GB5C00Z00DEMB2
EAN/GTIN:
4057185990479
WEEE Nummer
DE71700018
Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Notebooks

Service & Support

Type
Extended service agreement
Full Contract Period
5 years
Location
Pick-up and return
Service Included
Parts and labor
Service Availability
9 hours a day / 5 days a week
Standard Warranty Included
From original purchase date of the equipment

Compatibility

Description
LIFEBOOK A3510, A3511, A359, E4411, E5410, E5510, U729, U7310, U7410, U7510, U759, U9310
Specs
Fujitsu LIFEBOOK A3510, A3511, A357, A359, E4411, E449, E5410, E546, E547, E5510, E556, E557, E736, E746, E751, E756, P727, P728, S751, U727, U728, U729x, U7310, U7410, U745, U747, U748, U7510, U757, U758, U759, U9310x
Description
Collect-&-Return Service customer places a call to the help desk. If the malfunction cannot be repaired by the help desk technicians over the phone the customer will be issued with a repair number. This will trigger a pickup by one of Fujitsu Technology Solutions' transport providers. The defective unit will be collected from the customers address. After completion of the repair in a Fujitsu Technology Solutions repair-center the product will be returned to the customers premises.
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