Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - extended service agreement - 2 years - 4th/5th year - on-site

Article-No.:
200216
Manufacturer-No.:
PT350_3OS5OS
Technical specifications

General

Packaged Quantity
1

Equipment

Class of Equipment
Servers

Service & Support

Type
Extended service agreement
Full Contract Period
2 years
Location
On-site
Service Included
Parts and labor
Support Period
4th and 5th year
Service Availability
10 hours a day / 5 days a week
Response Time
Next business day

Compatibility

Description
PowerEdge T350
Specs
Dell PowerEdge T350
Description
Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on-site, usually within 1-2 business days. It's support when and where you need it - convenient for you.
Dell recommends ProSupport Suite - You need more than basic warranty service to keep your remote employees happy and productive. ProSupport for PCs combines 24x7 direct access to in-region IT experts and onsite next-business-day service with AI-driven, intelligent support to allow you to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
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