With one simple upgrade to ProSupport for PCs, you'll gain peace of mind and expert 24x7 in-region support. Whether on the road or in the office, ProSupport engineers are standing by to keep your team up and running any time of day. And the SupportAssist technology will let Dell know if you're having problems, automatically open a ticket, alert Dell and allow it to call you. If Dell is unable to solve your issue remotely, it will send a Dell technician to your location.