Acronis Advantage Premier - technical support (renewal) - for Acronis Backup Standard Windows Server Essentials - 1 year

Article-No.:
127561
Manufacturer-No.:
G1EXRPZZS21
Technical specifications

General

Packaged Quantity
1

Software

License Pricing
Standard
License Qty
1 machine
Software Title
Acronis Backup Standard Windows Server Essentials

Service & Support

Type
Technical support (renewal)
Full Contract Period
1 year
Service Included
Emergency phone consulting
Service Availability
24 hours a day / 7 days a week
Response Time
1 hour
Description
An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
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